Up to 90% of the customers who walk in through Offline have never been to your place before. That's our whole job.
Restaurants pay $0. No setup. No monthly. No per-click charge. Just an exclusive Offer for our Members — and only when they visit to redeem it.
Skin in the game. They paid to be here.
First-timers, not your Tuesday regulars.
Only when a Member is at your table.
“So you got an advertising program that costs them zero, and they made $14.12 per person that came in.”
If you have a 15+ minute wait on a given day — regular or seasonal — just let us know and we turn that day off. When things slow down, we turn it back on. The whole point is filling seats that would otherwise sit empty.
We partner with some of the best creators in town and send them in. They shoot. They edit. You keep every clip — forever.
Not a credit. Real money. It almost never happens — but it's a real backstop, on us.
Pick a category and we'll show you a real partner's results, anonymized but unedited.
What bonds our Members isn't age or zip code — it's that they have money to eat out, and they're paying us to help them find new places to spend it. Right now, today, they're opening the app looking for a restaurant exactly like yours.
“Wow…. I’m actually surprised I haven’t come here before now. We got pizza, wings & manicotti. ALL WERE AMAZING!!!!!!!!! We will DEFINITELY be back!!!!!!!!”
— ANN J.Mikey's Pizza, Raleigh“best almond croissant I have had in a minute, and that is my go to order at places! super delish and nice that you can get a straight coffee for a reasonable price”
— Olivia C.Even Dough Bakery, Durham“Went here with my family. It’s a small place but a cute atmosphere. Being able to see the bread being prepped with the clear windows was cool. We were slightly disappointed though with the way the food was handed out. The ladies behind the counter were barely speaking up loud enough to here them call your name. Apparently our sandwiches sat there for 5min getting soggy and they never tried recalling our names. When I asked why they had been sitting their so long and why they couldn’t make more of an effort to announce names the girl just looked at me and then ignored me and never responded. Also it doesn’t help that the chairs here are extremely loud chairs when being pulled in and out from the tables. Personally I think they should change to a number system and deliver the food. Or teach their employees to speak up a little more. But outside of that the food was delicious and we would come back again.”
— Ron E.The Crumb Factory Bakery, Tampa Bay“Great food, friendly staff!!!”
— Jerome K.Alpaca Chicken, RaleighFully-onboarded Partners cancel at less than 1% a month — better retention than most POS systems.*
“Members had never heard of us — even though we've been around for 23 years.”
“The type of people Offline brought us were genuinely curious to try a new place.”
“Brings so much value to our restaurant — and the community.”
“Helps new people discover our restaurant — and reminds returning guests we're here.”
“Offline brings new customers — and good ones.”
“Professional, organized, and very easy to work with.”
*Fully-onboarded Partners are restaurants running the program with their POS connected to Offline. Excludes restaurant closures.
Steve
Partnerships
Taylor
Product
Page
Engineering
David
CEO
This is the whole team — and you can text any of us.
The name is the mission: more people off their phones, more people at your tables.
When we built the company, we thought one thing was backwards — restaurants paying to get customers. So we made Members pay us instead. No money changes hands between our companies.
We stay lean to keep that model alive.
You don't pay anything to find out if this works.
If a month ever loses you money, we cover that cost.
If you ever want out, just give us 30 days notice.